Platforms
Does TrackPulse support TikTok and Instagram?
Yes. Video, profile, and dynamic reports support both platforms. TikTok sounds are tracked directly, and Instagram sounds are detected from imported posts where audio metadata exists.
Questions before you start tracking?
Here are the practical details around credits, platform differences, refreshes, and client sharing.
Campaign overview
Video & sound report
Views / Plays
2.5M
Core engagement
188K
Credits used
72
@artistlaunch1.8M+18%
Cold - Every Waking Moment642K+9%
Launch post84K+31%
Frequently asked questions
Why are shares and saves TikTok-only?
Instagram Reels data from the current provider does not reliably include shares or saves, so TrackPulse labels those metrics as TikTok-only.
What is a credit?
A credit represents one SociaVault-consuming request, such as refreshing one tracked post or one profile-video page.
Can clients edit reports?
Client share links are read-only. Internal users keep control of refreshes, exports, and report settings.
More practical answers
Metrics
Why does Instagram show plays instead of views?
Instagram commonly exposes play counts for Reels. TrackPulse labels cross-platform totals as Views / Plays so the meaning stays clear.
Credits
Do free credits renew?
Free accounts receive 50 lifetime credits. Standard accounts receive monthly credits, and admin accounts are unlimited.